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The noise seems to be in the shredder unit. The unit already makes an unacceptable noise on use. My other unit was purchased in 2003.
The new switch to keep unit off is an improvement. This product is not as sturdy as the first. The product was a replacement.
The connection of the top portion to the bottom portion seem to be more flimsy. If it continues I shall return the unit. My last unit, while plugged in but unused for several days, had a fire in the motor area.
Luckily I was in the room.
I've sometimes put in too many documents and jammed it, but it's easy to unjam.However, the plastic bin that holds up the motor is cheap and it is showing signs of warping due to the heavy weight of the top. I have a large garbage can in my office and I can dump the shredder bin into it without making much of a mess.The motor is very quiet, the cross-cut pieces are small enough that I feel comfortable shredding very valuable information and discarding it in the trash. This is a great shredder. I am not sure how long the shredder is going to hold up without some kind of reinforcement on the right side.One of my concerns with buying this shredder was the need for special bags, but I've found it works fine without buying the overpriced bags. For the price, I feel it's a good buy--but it loses a star for being too cheap with the plastic bin. I've had it for about 6 months and it's been awesome. I've probably shredded about 130 gallons of documents with it.
We have not put it to any huge tests, but our last paper shredder lasted only a year, and we're hoping to have this one last significantly longer. Ordered Fellowes paper shredder from Amazon after reading lots of good reviews and looking at several other models and brands at some local stores (Best Buy, Office Depot). It arrived in a reasonable amount of time and has worked perfectly every time we've used it.
Basically, to me, the jam light means nothing. My jam light is on all the time, although there is no jam, the container is relatively unfilled, and the shredder works fine. Other than those two small items keeping it from being a five-star rated shredder, it's great - I recommend it to anyone needing a good, medium duty shredder. I love this shredder - it does everything I want it to do, it's quiet, it's cross-cut shred it better than strip cut. A few notes: I don't like that I have to slide the paper in at an angle, but it does prevent accidental intake of ties and the like - you have to WANT to shred something.
I considered shopping for a cheaper product at Walmart and Sams but I decided to invest a little bit to get a better product. I'm satisfied with the purchase. I do shop around so I think I got the right product. I'm glad it paid off. It fulfills the duty of shredding statements and junk mail. I bet it could take more heavy duty work but I don't.
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